What You Need to Know
On June 9, ED announced the release of a new Delinquent Borrowers Report to support institutions in borrower outreach. The report includes contact details, loan types, balances, and payment amounts for borrowers who are currently delinquent. This follows a May 5 Dear Colleague Letter urging institutions to contact delinquent borrowers by June 30, 2025. Why This Is Important
While outreach is not mandatory, ED has resumed collections on defaulted loans, and institutions risk losing Title IV eligibility if their cohort default rate (CDR) exceeds federal thresholds. Borrowers whose delinquency or default status was reset in September 2024 could be delinquent beginning in June, leading to default this summer. Proactive outreach could help borrowers avoid default and concurrently help institutions improve their CDRs. |